D-Tools and OneVision Announce Integration and Incentive Program to Help Integrators Scale 24/7 Service
D-Tools and OneVision have launched an integration and incentive program offering up to $500 in credits to D-Tools Cloud customers who adopt OneVision’s 24/7 remote support platform, enabling custom integrators to streamline service management, enhance recurring revenue, and scale sustainable, around-the-clock support without increasing internal staffing.
New collaboration includes up to a $500 credit to accelerate service adoption, alongside an integration that connects D-Tools Cloud proposals to OneVision’s support platform.
Boston, MA. – Feb 3, 2026 – D-Tools and OneVision announced a new incentive program and platform integration designed to help custom integrators elevate their service operations and build more scalable, recurring revenue models. Together, the companies are reducing both the financial and operational barriers that often prevent integrators from moving beyond reactive, one-and-done installs and into sustainable 24/7 service.
As part of the initiative, D-Tools Cloud customers who enroll in OneVision’s premium 24/7 support platform are eligible for up to $500 in account credits. Users who join OneVision’s Accelerate tier receive a $250 credit after onboarding, with the amount increasing to $500 for those who register for and attend the D-Tools User Conference in Atlanta, February 23–25. The enhanced incentive is available through March 31, 2026.
D-Tools Cloud’s Service Management Suite enables integrators to define service offerings and pricing, log and schedule service calls, process payments, and manage ongoing support. Field technicians can document issues, track time, and close or escalate service requests from mobile devices. With the OneVision integration, those workflows are supported by continuously updated documentation and AI-assisted insights drawn directly from original proposal data.
OneVision extends these workflows by enabling integrators to offer white-labeled, 24/7 remote support without adding internal headcount or burning out their teams. Integrators using OneVision’s platform generate an average of $2,400 in monthly recurring revenue within the first 90 days, while saving hours each day by offloading remote support and after-hours service demands.
“Most integrators want to offer better service, but the leap can feel intimidating when teams are already stretched thin,” said Joey Kolchinsky, CEO of OneVision. “What stands out about D-Tools is their genuine commitment to helping integrators operate at a higher level. This incentive isn’t just a promotion - it’s a signal that D-Tools is invested in helping the industry move toward more professional, scalable service programs.”
Supporting the incentive is a new integration between D-Tools Cloud and OneVision’s ProVision™ platform, designed to remove the documentation and workflow friction that often stalls service growth. The integration allows integrators to import proposal, client, and site data directly from D-Tools Cloud into ProVision, setting service teams up for success from day one.
Once imported, ProVision’s AI-powered tools analyze proposal data and automatically suggest standardized service documentation—eliminating manual re-entry, reducing documentation gaps, and ensuring service teams have accurate system context long after a project is complete.
Critically, the new workflow enables non-technical service coordinators to help transition completed projects into active service. Instead of relying solely on technicians who were deeply involved in the original install, office staff can now confidently prepare systems for ongoing support—freeing technical teams to focus on higher-value work.
“Before the integration, transitioning a finished project over to OneVision was time-consuming and very technician-dependent,” said Bryan Mills, President at Mills Technologies, a member of the Azione buying group. “Now, our D-Tools Cloud proposals flow directly into ProVision, and even non-technical coordinators can help get projects service-ready. We’re saving time every day, our service team can provide an even better customer experience, and rolling out 24/7 support is even smoother than before.”
This integration is available now to all OneVision partners. Visit https://www.onevisionresources.com/d-tools if you are interested in becoming a OneVision partner.
About OneVision
OneVision provides award-winning service solutions to CI professionals, enabling them to elevate their client experience, restore work-life balance, generate recurring revenue, and eliminate the constant distractions of service.
For media inquiries, please contact: marketing@onevisionresources.com
About D-Tools, Inc.
D-Tools, Inc. is a global leader in business management software for system integration firms. Its System Integrator (SI) and D-Tools Cloud platforms streamline sales, design, project management, and service operations. Serving over 8,000 companies in 90+ countries, D-Tools helps integrators increase efficiency and drive growth. For more information, visit www.d-tools.com or follow D-Tools on Twitter, Facebook, and LinkedIn.
All products, product names, trademarks and registrations mentioned are the property of their respective owners, all rights reserved.
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